Q: Who is eRentalsNowtm ?
A: eRentalsNowtm is an ePaymentNow.comtm Solution. ePaymentNow.comtm is a third party provider of the technology required to accept and process electronic payments over the internet. ePaymentNow.comtm is also an Application Service Provider (ASP) of unique customizable database solutions that empower companies and government entities to present, collect and disburse on-line electronic payments using eChecksNowtm on-line electronic check. ePaymentNow.comtm has partnered with one of the top 20 U.S. institutions (12 Billions Dollar financial holding Company and 50 billions Electronic Transactions a year) to provide safe, secure, electronic transactions using the Federal Reserve's Automated Clearing House Network (NACHA).
Q: What equipment do I need to receive payments electronically?
A: There is no special hardware or software needed. To receive payments you need a bank account and an internet connection. Our secure customized One Click button backend system will allow you to view deposits, returns, disbursements and generate customized reporting.
Q: How can I import your information into our system?
A: One click button to download reconciliation data to your system or reconciliation data can be submitted on-line in real time.
Q: How and when do I get paid?
A: Your designated bank account will be credited when funds are cleared through the federal reserve system, usually 2 to 3 banking business days). Once funds are cleared your funds are deposited electronically into your designated bank accoun.
Q: How will I know the rent has been deposited in my account?
A: Once a transaction is generated you will receive an email and your customer will receive an email. eRentalsNowtm backend system will allow you to view, customized your reports, print your reports or download your data to your accounting or spreadsheet software.
Q: I manage several properties; will I be able to use eRentalsNowtm for all of them?
A: Yes, eRentalsNowtm was designed to help you manage your entire portfolio. Not only will you be able to accept payment for all of your properties, you can access/update all of your property information on eRentalsNowtm from any location.
Q: Can I have a different bank account for each property?
A: Yes, eRentalsNowtm allows you to use multiple bank accounts for each property. eRentalsNowtm can deposit rent payments into one account and miscellaneous payments for other services to another account.
Q: Do I need to switch my current property management software?
A: No, eRentalsNowtm was designed to integrate with most popular property management systems, as well as MS Money, Quicken, and QuickBooks or you can use eRentalsNowtm as a standalone system.
Q: Do I need property management software to use eRentalsNowtm ?
A: No. eRentalsNowtm provides each merchant with a secure, password protected web site to view current and historical payment information.
Q: My company has a Website. Can I accept payments from our site?
A: Yes. eRentalsNowtm offers a Private Label version allowing companies to accept payments from their Website all is needed is to copy and paste 4 lines of HTML coding into your web page.
Q: How often are payments processed?
A: eRentalsNowtm processes payments everyday of the year. Payments initiated on Saturdays, Sundays and Federal Holidays are effective the nex banking business day.
